Job Description

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments: Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: Removal of all used and unused linen/terry from room; Disinfect all high touch surfaces and unused amenities; Clean bathrooms; Clean glass and mirrors, dust and polish furniture and equipment; Replace burned out light bulbs; Remake beds with clean linens; Replenish supplies such as drinking glasses, writing supplies and bathroom supplies; Empty wastebaskets and transport other trash and waste to disposal areas; Clean rugs, carpets upholstered furniture and draperies; Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy; Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position. Preferred Prior Experience: Previous hotel housekeeping or other applicable cleaning experience, Prior customer service experience. Preferred Education: High school diploma or equivalent. Physical: Able to lift a minimum of 50lbs occasionally and 20lbs regularly, Able to bend and squat repeatedly, Able to walk and stand for duration of scheduled shift. Other: Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays.

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